Service CloudAdvanced

OmniStudio Consultant

Build capability you can use in a real Salesforce org.

Build practical OmniStudio Consultant capability through live instruction, guided Salesforce org work, and focused certification preparation around digital process discovery and architecture.

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Tell us which workshop you want and we’ll notify you when the next cohort opens.

Choose your pace

Schedules & Pricing

Pick the format that fits your calendar and the depth of practice you want for OmniStudio Consultant.

01Every option is Live Instructor-Led and hands-on in a real Salesforce org.
01

One-Week Intensive Bootcamp

Monday - Friday, 8:00 AM - 5:00 PM Central

Tuition

$2,500

Full certification immersion

What you’ll learn

  • Deep-dive into Digital process discovery and architecture with work through digital process discovery and architecture in the context of omnistudio consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.
  • Build confidence in data mappers and integration design through guided org work
  • Apply omniscripts for guided user journeys to a realistic Salesforce scenario
  • Finish with flexcards and contextual presentation, practice feedback, and a focused readiness plan
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02

Three-Day Accelerated

Monday, Wednesday, Friday, 8:00 AM - 5:00 PM Central

Tuition

$1,700

Focused, high-velocity practice

What you’ll learn

  • Prioritize digital process discovery and architecture and the decisions that matter most for OmniStudio Consultant
  • Connect data mappers and integration design and omniscripts for guided user journeys in one guided build
  • Pressure-test the solution with complete a guided omniscripts for guided user journeys scenario, test the result, and explain the decision to your instructor.
  • Consolidate flexcards and contextual presentation into a practical certification or workplace action plan
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03

Four-Week Evening Program

Monday - Thursday, 7:00 PM - 9:30 PM Central

Tuition

$800

Steady practice with time to apply

What you’ll learn

  • Establish the digital process discovery and architecture foundation, then apply it between sessions
  • Work through data mappers and integration design in manageable evening labs
  • Reinforce omniscripts for guided user journeys with complete a guided omniscripts for guided user journeys scenario, test the result, and explain the decision to your instructor.
  • Return to flexcards and contextual presentation with questions from your own org and an actionable next step
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What you’ll work through

A curriculum built around decisions, practice, and results.

Each session connects official objectives to a practical scenario. You’ll see the pattern, build it in a guided org, and leave with a way to apply it on the job.

  1. 01

    Digital process discovery and architecture

    Work through digital process discovery and architecture in the context of OmniStudio Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided digital process discovery and architecture scenario, test the result, and explain the decision to your instructor.

  2. 02

    Data Mappers and integration design

    Work through data mappers and integration design in the context of OmniStudio Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided data mappers and integration design scenario, test the result, and explain the decision to your instructor.

  3. 03

    OmniScripts for guided user journeys

    Work through omniscripts for guided user journeys in the context of OmniStudio Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided omniscripts for guided user journeys scenario, test the result, and explain the decision to your instructor.

  4. 04

    FlexCards and contextual presentation

    Work through flexcards and contextual presentation in the context of OmniStudio Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided flexcards and contextual presentation scenario, test the result, and explain the decision to your instructor.

  5. 05

    Governance, testing, and deployment

    Work through governance, testing, and deployment in the context of OmniStudio Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided governance, testing, and deployment scenario, test the result, and explain the decision to your instructor.

Who this is for

Designed for people doing the work.

Service operations leaders, support managers, Salesforce admins, consultants, and professionals responsible for customer resolution journeys.

Before you join

Prerequisites

Experience designing or administering service operations, case management, or field service is expected.

Next cohort

Ready to make this your next capability?

Join the waiting list for OmniStudio Consultant. We’ll share upcoming dates, format options, and a clear next step with you.

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