Service CloudAdvanced

Agentforce Education Consultant

Build capability you can use in a real Salesforce org.

Build practical Agentforce Education Consultant capability through live instruction, guided Salesforce org work, and focused certification preparation around education use-case discovery.

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Tell us which workshop you want and we’ll notify you when the next cohort opens.

Choose your pace

Schedules & Pricing

Pick the format that fits your calendar and the depth of practice you want for Agentforce Education Consultant.

01Every option is Live Instructor-Led and hands-on in a real Salesforce org.
01

One-Week Intensive Bootcamp

Monday - Friday, 8:00 AM - 5:00 PM Central

Tuition

$2,500

Full certification immersion

What you’ll learn

  • Deep-dive into Education use-case discovery with work through education use-case discovery in the context of agentforce education consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.
  • Build confidence in agent topics, actions, and orchestration through guided org work
  • Apply grounding, context, and trust to a realistic Salesforce scenario
  • Finish with guardrails, escalation, and evaluation, practice feedback, and a focused readiness plan
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02

Three-Day Accelerated

Monday, Wednesday, Friday, 8:00 AM - 5:00 PM Central

Tuition

$1,700

Focused, high-velocity practice

What you’ll learn

  • Prioritize education use-case discovery and the decisions that matter most for Agentforce Education Consultant
  • Connect agent topics, actions, and orchestration and grounding, context, and trust in one guided build
  • Pressure-test the solution with complete a guided grounding, context, and trust scenario, test the result, and explain the decision to your instructor.
  • Consolidate guardrails, escalation, and evaluation into a practical certification or workplace action plan
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03

Four-Week Evening Program

Monday - Thursday, 7:00 PM - 9:30 PM Central

Tuition

$800

Steady practice with time to apply

What you’ll learn

  • Establish the education use-case discovery foundation, then apply it between sessions
  • Work through agent topics, actions, and orchestration in manageable evening labs
  • Reinforce grounding, context, and trust with complete a guided grounding, context, and trust scenario, test the result, and explain the decision to your instructor.
  • Return to guardrails, escalation, and evaluation with questions from your own org and an actionable next step
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What you’ll work through

A curriculum built around decisions, practice, and results.

Each session connects official objectives to a practical scenario. You’ll see the pattern, build it in a guided org, and leave with a way to apply it on the job.

  1. 01

    Education use-case discovery

    Work through education use-case discovery in the context of Agentforce Education Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided education use-case discovery scenario, test the result, and explain the decision to your instructor.

  2. 02

    Agent topics, actions, and orchestration

    Work through agent topics, actions, and orchestration in the context of Agentforce Education Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided agent topics, actions, and orchestration scenario, test the result, and explain the decision to your instructor.

  3. 03

    Grounding, context, and trust

    Work through grounding, context, and trust in the context of Agentforce Education Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided grounding, context, and trust scenario, test the result, and explain the decision to your instructor.

  4. 04

    Guardrails, escalation, and evaluation

    Work through guardrails, escalation, and evaluation in the context of Agentforce Education Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided guardrails, escalation, and evaluation scenario, test the result, and explain the decision to your instructor.

  5. 05

    Adoption, enablement, and outcomes

    Work through adoption, enablement, and outcomes in the context of Agentforce Education Consultant, using the terminology and trade-offs that show up in certification scenarios and real delivery work.

    Hands-on practice: Complete a guided adoption, enablement, and outcomes scenario, test the result, and explain the decision to your instructor.

Who this is for

Designed for people doing the work.

Service operations leaders, support managers, Salesforce admins, consultants, and professionals responsible for customer resolution journeys.

Before you join

Prerequisites

Experience designing or administering service operations, case management, or field service is expected.

Next cohort

Ready to make this your next capability?

Join the waiting list for Agentforce Education Consultant. We’ll share upcoming dates, format options, and a clear next step with you.

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