Consulting
Salesforce Certified Business Analyst
Turn stakeholder needs into solutions teams adopt.
Master requirements gathering, process mapping, and user stories that connect business goals to Salesforce solutions. Consulting-grade skills for the analyst at the center of every project.
Who it's for: Business analysts, admins, and consultants leading discovery and delivery.
Learning objectives
What you'll master
Every module is hands-on in a real Salesforce org and mapped to the objectives Salesforce tests on exam day.
- Elicit, document, and prioritize stakeholder requirements
- Map and improve business processes with clear user stories
- Translate needs into Salesforce solutions and acceptance criteria
- Facilitate discovery workshops and stakeholder alignment
- Drive adoption with UAT, training, and change management
Your instructor
Business Analyst & Consultant Instructor
S
Certified expertS
Sheala
Business Analyst & Consultant Instructor
Bridges business needs and Salesforce solutions — teaching requirements gathering, process design, and stakeholder-ready consulting.
Certifications
- Certified Business Analyst
- Sales Cloud Consultant
- Service Cloud Consultant
Ready to get certified?
Reserve your seat in the next live cohort of Salesforce Certified Business Analyst. Seats are limited and fill fast.