Who this is for
Designed for people doing the work.
Digital experience teams, partner managers, admins, and developers creating secure customer or partner portals on Salesforce.
Experience CloudFoundationalPrivate team format
Experience Cloud Fundamentals
Build capability your team can use in the work.
Launch a secure, useful Salesforce experience around one customer or partner journey, with clear access rules and a practical adoption path.
Tell us which capability matters most and we’ll shape the right format for your team.
What your team will work through
A curriculum built around decisions, practice, and results.
Each session connects a practical business objective to a Salesforce scenario. Your team sees the pattern, builds it in a guided org, and leaves with a way to apply it together.
- 01
Audience journey and information architecture
Translate audience journey and information architecture into a practical operating change for your team’s experience cloud fundamentals work, with clear ownership and a maintainable Salesforce pattern.
Hands-on practice: Apply audience journey and information architecture to a live team scenario, identify the efficiency gain, and document the next adoption step.
- 02
Authentication and external identity
Translate authentication and external identity into a practical operating change for your team’s experience cloud fundamentals work, with clear ownership and a maintainable Salesforce pattern.
Hands-on practice: Apply authentication and external identity to a live team scenario, identify the efficiency gain, and document the next adoption step.
- 03
Sharing, permissions, and trust
Translate sharing, permissions, and trust into a practical operating change for your team’s experience cloud fundamentals work, with clear ownership and a maintainable Salesforce pattern.
Hands-on practice: Apply sharing, permissions, and trust to a live team scenario, identify the efficiency gain, and document the next adoption step.
- 04
Experience Builder and content
Translate experience builder and content into a practical operating change for your team’s experience cloud fundamentals work, with clear ownership and a maintainable Salesforce pattern.
Hands-on practice: Apply experience builder and content to a live team scenario, identify the efficiency gain, and document the next adoption step.
- 05
Launch readiness, analytics, and governance
Translate launch readiness, analytics, and governance into a practical operating change for your team’s experience cloud fundamentals work, with clear ownership and a maintainable Salesforce pattern.
Hands-on practice: Apply launch readiness, analytics, and governance to a live team scenario, identify the efficiency gain, and document the next adoption step.
Before you join
Prerequisites
Participants should understand the audience and business journey their portal supports. Salesforce administration experience is recommended.
Next team cohort
Ready to make this your team’s next capability?
Join the waiting list for Experience Cloud Fundamentals, or tell us how you want to adapt the workshop to your goals.
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